Privacy policy

Your privacy is important to us

We consider it important to handle the personal data we receive from you with due care. In this Privacy Statement, we therefore explain how we handle your data. Among other things, we tell you for what purpose we process your personal data, with whom we share your data and what rights you have regarding the processing of your personal data.

When processing your personal data, your interest is what concerns us most. Our basic principles in this context are:

  • We handle your data with due care. We comply with the applicable privacy legislation and regulations
  • We ensure that our systems are well protected
  • We do not sell your data to third parties
  • We process personal data only for the purposes described in this Privacy Statement
  • We inform you about your rights in the area of privacy
  • Your requests concerning the processing of your personal data are properly dealt with

What are personal data?

Personal data are any data that can be traced directly or indirectly to a natural person. This means that a piece of information constitutes personal data as soon as it can be traced back to you. Corins processes your personal data for the reasons set out in this statement.

When may Corins process personal data?

We may only use your personal data if we have a reason to do so specified by law. The reasons that apply to Corins are:

  • You have given us permission to process your personal data. For example via an application form. You can withdraw your consent at any time. To do so, send an email to our Data Protection Officer. The contact details are given below. A withdrawal will take effect from the moment we receive it from you. Retroactive withdrawal is not possible.
  • The processing is necessary for the performance of an agreement that we conclude with you or on your behalf. This is the case as soon as you use our services. In order to properly advise you about your insurance policies, to mediate for you in insurance matters and to administer your insurance policies, we require personal data from you
  • The processing is necessary in order to comply with a legal obligation to which we are subject

What does Corins use your personal data for?

Corins uses your personal data only for the purpose for which they are collected. We collect your personal data only for the following purposes:

  • Assessing and accepting (potential) customers
  • Entering into and performing agreements with a customer
  • Managing the relationship with the customer
  • The collection, transmission and management of necessary data to insurers/pension providers/financiers and (firms of) loss adjusters for the conclusion and performance of (insurance) agreements
  • Settling and registering claims
  • Meeting legal obligations
  • Ensuring the security and integrity of the sector
  • Fighting, preventing and detecting (attempted) (criminal) behaviour directed against the sector to which Corins belongs, the group to which Corins belongs, Corins itself and its customers and employees
  • Strategic and marketing purposes

With whom does Corins share your personal data?

We will never sell your personal data. We only share your personal data if this is necessary for one of the purposes described in the previous section. These can be the following parties:

  • Insurance companies
  • Financial institutions
  • (Loss) adjusters
  • Netherlands Vehicle Authority (RDW)
  • Collection agencies
  • Tax authorities
  • Regulators

How does Corins handle your personal data?

We handle your personal data with due care and ensure that they are properly protected. In addition, we abide by the following rules:

  • We train our staff properly so that they know how to process your data as securely as possible
  • We do not store data longer than necessary. In doing so, we monitor the statutory retention periods
  • Policy and claim files are kept for 7 years after termination. Policy files for insurance policies with a liability component are kept for 20 years.
  • We do not process your data outside the European Union. Within the European Union, the same privacy legislation has applied since 25 May 2018. For this reason our servers are not located outside the European Union
  • The Group employs a Data Protection Officer. The Data Protection Officer is an internal supervisor and checks whether we comply with the privacy legislation and regulation

What rights do you have?

You have certain rights concerning the use of your personal data. We describe your rights below:

  • Right of access: you may ask us what personal data we have about you and for what purposes the data are used. No reason needs to be given for the request. The right of access concerns only your own data
  • Right to rectification: if your personal data are incorrect or incomplete, you may request us to correct or supplement the personal data in question. This also applies if the data are used for a purpose other than that for which they were collected or otherwise violate a law
  • Right to be forgotten: you may in some cases request us to delete your data. For example, if there is no (longer) a good reason to process your data
  • Right to object: if special personal circumstances justify the objection to the processing of personal data, you can ask us to remove or anonymise your personal data
  • Right to portability of personal data: if the personal data you provide are processed automatically and on the basis of your consent or an agreement, you have the right to receive a copy in a structured, commonly used and readable form. At your request, the personal data will be forwarded directly to a new party
  • If you wish to exercise any of your rights, please contact our Data Protection Officer. The contact details are given below. Your request will be processed within 4 weeks

If you have any questions or comments about the processing of your personal data or this statement, please contact our Data Protection Officer. You can also contact the Data Protection Officer if you have any complaints about the processing of your personal data or if you wish to exercise any of your rights.

You can reach the Data Protection Officer by email at or by post via:

Attn: de Functionaris Gegevensbescherming (Data Protection Officer)
Gatwickstraat 19
1043 GL Amsterdam

If we can’t we work it out together, then you can lodge your complaint with the supervisory authority, the Data Protection Authority (Autoriteit Persoonsgegevens).